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An AI Bookings System That Works

TLC Cleaning Professionals, based in Canada, rolled out their Automated Voicebot booking meetings in real-time and building a growing calendar of appointments.

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Overview

TLC Cleaning Professionals specializes in residential, commercial, and specialty cleaning services. They adopted an A.I.-based Automated Answering Service to improve customer interactions and streamline scheduling.

The system handles calls, provides service information, books appointments, updates calendars, and notifies staff seamlessly.

This innovative solution ensures efficiency and enhances customer satisfaction.

TLC Cleaning Professionals has been a trusted provider for years, consistently delivering exceptional services to customers and ensuring they receive reliable support tailored to their needs.

  • Client
    TLC Cleaning Professionals
  • Industry
    Professional Cleaning
  • Services
    Residential Cleaning, Commercial Cleaning, Contractors
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Challenges

Handling high call volumes and missed inquiries created inefficiencies for TLC Cleaning Professionals.

Manual booking processes were time-intensive and led to lost opportunities. They needed an automated system to provide accurate responses, book appointments, and optimize workflows without adding staff burden.

Ensuring customer convenience was key to their goals.

Missed calls represented not just lost revenue but also diminished trust, making it essential to implement a solution that enhanced operational efficiency and customer satisfaction.



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How We Worked

Delivering a quality inbound A.I. Voice Assistant

01

Brainstorming

We identified challenges, defined objectives, generated A.I.-based solutions, and prioritized key features like appointment booking and notifications.

02

Concept Prototype

We mapped user flows, developed a functional prototype, tested core features, and refined the system based on TLC staff feedback.

03

Design Layout

We created intuitive workflow, connecting critical data point, ensured accessibility, incorporated TLC’s branding, and integrated designs with the functional prototype.

04

Evaluation

We tested the system in real scenarios, monitored performance metrics, gathered user feedback, and refined the solution for optimal results.



Provide users with appropriate view and access permissions to requests, problems, changes, contracts, assets, solutions, and reports with our experienced professionals.

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Results:

The automated answering service boosted appointment bookings by 40% and reduced missed calls by 95%.

Customers received immediate responses, improving their overall experience. Staff workload was reduced, enabling better focus on service delivery.

The solution drove efficiency and supported revenue growth for TLC Cleaning Professionals.

Improved workflows and seamless communication positioned the company as a reliable partner in cleaning services, ensuring clients consistently receive high-quality experiences.

  • Never Missed Calls
  • A.I. Automation
  • Drive Business Process
  • Speed Up Transactions
  • Automated Workflows
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Effortlessly generate leads, automate bookings, and boost client engagement with our all-in-one solution for growing your business.

Our Location
  • 1 Yonge Street, Toronto, Canada.
Quick Contact
  • Email: info@getkwikr.com
  • Support: support@getkwikr.com
Opening Hours
  • Monday - Friday
  • 8 am to 7 pm